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Terms & Conditions

TERMS & CONDITIONS

This Agreement (the "Agreement") is a legal agreement between you and ravastores. sole owner of revastores.com that states the terms and conditions under which you may receive the revastores Service and use the revastores.com website.

LICENSE & SITE ACCESS

revastores.com, hereby grants you a limited, non-exclusive, non-assignable and non-transferable license to access revastores.com provided and expressly conditioned upon your agreement that all such access and use shall be governed by all of the terms and conditions set forth in this USER AGREEMENT.

revastores.com SERVICES

revastore.com currently provides an online grocery shopping and delivery service. As part of this service delivery revastore.com will require you to register on the website and may collect personal information including but not limited to name, age, gender, address, email id, mobile number and other contact details, occupation, education, etc. revastore.com may also collect information related to your visit to the website including pages visited, links clicked, items purchased, products liked and feedback submitted.

ELIGIBILITY

Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. If your age is below 18 years you are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited.

YOUR ACCOUNT & REGISTRATION

By registering, you certify that all information you provide, now or in the future, is accurate. revastores.com reserves the right, in its sole discretion, to deny you access to this website or any portion thereof without notice for the following reasons

  • immediately by revastores.com for any unauthorized access or use by you
  • immediately by revastores.com if you assign or transfer (or attempt the same) any rights granted to you under this Agreement

PRICING

All the products listed on the Site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery no additional charges will be collected or refunded as the case may be at the time of the delivery of the order.
Following terms & conditions would be applied in case consumer is using a discount coupon/schemes/offers, etc:

  • Discount coupon/schemes/offers, etc cannot be availed while ordering for products under Bakery&Dairy Section, Patanjali Products, SuperSaver Combos, and products already under discount.
  • revastores.com reserves the right to limit the Quantity of products ordered while using the discount coupon/schemes/offers, etc.

CANCELLATION POLICY AND RETURNS POLICY

The customer can cancel the order partially or fully online before the products are dispatched for delivery. If the products are dispatched, the customer can call our customer care center and cancel the order. If it is a prepaid order, the customer will be refunded back in the revastores wallet account on the site within 48 hours after successful order cancellation . This wallet amount can be used to pay your subsequent shopping bills when you shop at revastores.com.
We have a "no questions asked return and refund policy" which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and the customer will be refunded back in the account within 48 hours of receiving the returned product/s, if it’s a prepaid order, if its Cash/Card On delivery order, the same will be settled at the time of delivery.
Once the delivery of the products ordered is received by you, we will not entertain any return requests.

DELIVERY GUIDELINES

revastores.com will deliver the products as per the delivery date and delivery time slot selected by the customer at the time of ordering. revastores.com will make a maximum of three attempts to deliver your order. In case the customer is not reachable or does not accept delivery of products revastores.com reserves the right to cancel the order(s) at its discretion.
An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. Sometimes, delivery may take longer due to:

  • bad weather
  • political disruptions
  • other unforeseen circumstances
  • In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates.Also, we will not be able to compensate for any mental agony caused due to delay in delivery.

YOU MAY NOT USE THE SITE FOR FOLLOWING:

  • Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
  • Transmitting material that encourages conduct that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
  • Gaining unauthorized access to other computer systems.
  • Interfering with any other person's use or enjoyment of the Site.
  • Breaching any applicable laws.
  • Interfering or disrupting networks or web sites connected to the Site.
  • Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

COLORS AND APPEARANCE

We have made every effort to display the colors of our products that appear on the Website as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

UPDATE OF TERMS AND CONDITIONS

revastores.com reserves the right to modify these Terms of Use at any time, so please review it frequently. If we make material changes to this policy, we will notify you here.

REVIEWS, FEEDBACK & SUBMISSION

Copyright & Trademark

revastores.com as well as the design and information contained in this site is the valuable, exclusive property of revastores.com, and nothing in this Agreement shall be construed as transferring or assigning any such ownership rights to you or any other person or entity.

You may not resell, redistribute, broadcast or transfer the information or use the information in a searchable, machine-readable database unless separately and specifically authorized in writing by revastores.com prior to such use. You may not rent, lease, sublicense, distribute, transfer, copy, reproduce, publicly display, publish, adapt, store or time-share revastores.com, any part thereof, or any of the information received or accessed therefrom to or through any other person or entity unless separately and specifically authorized in writing by revastores.com prior to such use. In addition, you may not remove, alter or obscure any copyright, legal or proprietary notices in or on any portions of revastores.com without prior written authorization Except as set forth herein, any other use of the information contained in this site requires the prior written consent of revastores.com

INDEMNITY

YOU SHALL INDEMNIFY, DEFEND AND HOLD HARMLESS revastores.com (INCLUDING ITS AND THEIR OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, GROUP COMPANIES, AGENTS, REPRESENTATIVES OR SUBCONTRACTORS) FROM ANY AND ALL CLAIMS AND LOSSES IMPOSED ON, INCURRED BY OR ASSERTED AS A RESULT OF OR RELATED TO: (a) your access and use of revastores.com (b) any non-compliance by user with the terms and conditions hereof; or (c) any third party actions related to users receipt and use of the information, whether authorized or unauthorized. Any clause declared invalid shall be deemed severable and not affect the validity or enforceability of the remainder. These terms may only be amended in a writing signed by revastores.com

TERMINATION

This User Agreement and the license rights granted hereunder shall remain in full force and effect unless terminated or canceled for any of the following reasons: (a) immediately by revastores.com for any unauthorized access or use by you (b) immediately by revastores.com if you assign or transfer (or attempt the same) any rights granted to you under this Agreement; (c) immediately, if you violate any of the other terms and conditions of this User Agreement. Termination or cancellation of this Agreement shall not effect any right or relief to which revastores.com may be entitled, at law or in equity. Upon termination of this User Agreement, all rights granted to you will terminate and revert to revastores.com.